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You can also call in your prescriptions by phone, if you have a referral to us from the current quarter.

The prescriptions you need will be available for pickup the following day in the service department (K 3, 21, 4th floor, room 423; for the Children's Youth Psychiatric Outpatient Clinic in E 3, 11) ready for collection during our opening hours. Please pickup the prescriptions within a maximum of 2 days. If you’ve paid us postage costs, we would be happy to mail your prescriptions to you.

Phone ordering of prescriptions:

When you call in your prescriptions please indicate to our employees and on the message left on the answering machine, your 

  • First and last name
  • Date of birth
  • Health insurance
  • Drug (Name of preparation)
  • Dose (mg)
  • Package size (number of items) and your
  • Phone number for any questions

Please speak slowly and clearly.

Phone number for calling in prescriptions: +49 (0)621 1703-2850


Zentralinstitut für Seelische Gesundheit (ZI) - https://www.zi-mannheim.de