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Privacy policy

Data Protection Declaration

Status as of 05/25/2018

Data protection and data security have a high priority at our institute. Transparency regarding the processing of your personal data as well as the protection of your data is particularly important to us.

The aim of this declaration is to give you an overview of how personal data concerning you is collected and processed when you use our web pages, and what you can, if applicable, do yourself to protect your data more effectively.

Data controller responsible for the processing

Zentralinstitut für Seelische Gesundheit
J 5
68159 Mannheim
Tel.: +49 621 1703-0

Data protection officer

If you have any questions, complaints or wish to assert your data protection rights, please contact us via the following address: datenschutzbeauftragter(at)zi-mannheim.de.

What is personal data?

Personal data is any information that relates to an identified or identifiable natural person. The decisive point is therefore whether the collected data can be attributed to a specific person. This includes information such as your name, address, phone number, e-mail address. Data that is not directly related to your real identity – for example, the most favored web pages or the number of users of a page – does not constitute personal data.

How do we collect and process your personal data?

You can visit this page without disclosing any personal data. Your personal data will only be collected if you voluntarily disclose it to us when visiting our website.

How do we use and pass on your personal data?

Insofar as the website offers an opportunity to enter personal or business data (e-mail addresses, names, addresses), this data is disclosed by the user on an explicitly voluntary basis. E-mails are sent via a contact form. If you send us such a message by e-mail, your personal data will only be collected to the extent necessary for us to be able to send you a response. The e-mail will be sent unencrypted.

We use the personal data you provide for the sole purposes of technically administrating the web pages and fulfilling your wishes and requirements – i.e., as a rule, in order to implement the contract we have concluded with you or to respond to your enquiry.

Only if you have given us your prior consent and/or have not filed an objection – insofar as the statutory provisions require this – we also use this data for product-related surveys, marketing purposes and statistical purposes.

Your personal data will not be transferred, sold or otherwise passed on to third parties unless this is necessary for the purpose of implementing a contract or you have given your explicit consent to this.

A consent already given can be revoked at any time with effect for the future.

How long will your data be stored?

Basically, we store all the data that you submit to us, until the respective, e.g. contractual purpose has been fulfilled – for instance, in the case of enquiries up to completion, or for sending you newsletters until you unsubscribe from the newsletter. If a longer storage period was regulated by law, storage will take place within the legally stipulated framework.
Should you no longer wish us to use your data, we shall of course immediately comply with your request.

When will your data be erased?

The stored personal data shall be erased if you revoke your consent to its storage, if knowledge of the data is no longer necessary for fulfilling the purpose of the storage, or if the storage is inadmissible for other legal reasons. Data stored for billing purposes and accounting purposes shall not be affected by a request for erasure.

Use of cookies

In the course of your visit to our pages we use so-called “cookies”. These are small text files that are stored on your computer. Cookies help us to determine the frequency of use and the number of users of our websites, as well as to design our web pages to be as convenient and efficient as possible for you.

On the one hand, we use so-called “session cookies”, which are cached exclusively for the duration of your use of one of our web pages, while on the other, we use “permanent cookies” to record information about visitors who repeatedly access one of our web pages. The purpose of using these cookies is to enable us to offer you optimal user guidance as well as to recognize you and to offer you a web page that is as varied as possible and presents new content if you visit us again.

The content of a permanent cookie is limited to an identification number. Your name, IP address, etc. will not be saved. No individual profile on your usage behavior will be created.

It is also possible to use our website without cookies. You can disable the storage of cookies on your browser, restrict it to certain websites or adjust the settings on your browser so that it notifies you whenever a cookie is sent. Please note, however, that if you deactivate cookies you must expect the display of the website as well as the user guidance to be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping cart function) are stored on the basis of Art. 6 (1) f) General Data Protection Regulation (GDPR). The website operator has a legitimate interest in storing cookies in order to be able to provide its services in a technically fault-free and optimized manner. If other cookies are stored (e.g. cookies for analyzing your browsing habits), these are explained separately in this Data Protection Declaration.

What do we do to ensure the security of the processing?

Our institute takes all the necessary technical and organizational security measures to protect your personal data from loss or misuse. Your data is therefore stored in a secure operating environment that is inaccessible to the public. In certain cases, your personal data is encrypted during transmission using Secure Socket Layer (SSL) technology. This means that if your browser supports SSL, the communication between your computer and the servers of our institute will take place using an accredited encryption method.

These are your protection rights

You have the right to at any time receive information, free of charge, concerning your stored personal data, its origin and possible recipients, and on the purpose of the data processing (“right of access”, Art. 15 GDPR) and, where applicable, a right to the rectification of incorrect data within the scope of the applicable legal provisions (Art. 16 GDPR), to the erasure of that data (Art. 17 GDPR) the right to a restriction of processing (Art. 18 GDPR), to file an objection (Art. 21 GDPR) and the right to the data portability of data provided by you (Art. 20 GDPR). With regard to the right of access and the right to erasure, the restrictions pursuant to Sections 34 and 35 of the German Federal Data Protection Act (BDSG) apply.

In addition, in the event of any violations of data protection law, you have a right to lodge a complaint with the competent supervisory authority (Art. 77 GDPR, in conjunction with Section 19 of the German Federal Data Protection Act (BDSG)). The competent supervisory authority for data protection issues is the State Data Protection Supervisor of the German federal state where the headquarters of our institute is based. You can find a list of data protection supervisors, together with their contact details, at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

How to revoke consent that you have already given to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your existing consent at any time. To do this, it suffices to send us an informal message by e-mail. The lawfulness of the data processing carried out up to the time of revocation shall remain unaffected by the revocation.

Changes to this Data Protection Declaration

We reserve the right to make changes to this Data Protection Declaration if need be, and these shall be announced in good time on this web page.

Data protection in the case of job applications and in the application procedure

We collect and process the personal data of job applicants for the purpose of completing the application procedure. The said processing may also be done electronically – particularly in the event that an applicant forwards the relevant application papers by electronic means, for example by e-mail. When concluding a contract of employment with an applicant, the forwarded data will be stored for the purpose of concluding the employment relationship in compliance with the statutory provisions. Should no contract of employment be concluded with the applicant, the application documents will automatically be erased six months after the announcement of the decision to reject the application, provided that their erasure does not prejudice any other legitimate interests of the data controller. Here, another legitimate interest is, for example, the obligation to provide proof in legal proceedings pursuant to the German General Equal Treatment Act (AGG).

The analysis service Matomo

This website uses Matomo, an open source software for the statistical analysis of visitor access. Matomo uses so-called “cookies” – text files that are stored on your computer and enable an analysis of your use of the website. The data generated by the cookie on your use of this website is stored on a server of our institute in Germany. The IP address is anonymized immediately after processing and prior to its storage. You can prevent the installation of cookies by adjusting your browser software accordingly; however, please be aware that if you do this, you may not be able to use all the functions of this website to the full.

Deployment and use of YouTube

This website integrates YouTube components. YouTube is an Internet video portal that allows video publishers to place video clips there free of charge, and allows other users to view, rate and comment on these video clips free of charge. YouTube allows the publication of all types of videos, for which reason not only complete films and television programs, but also music videos, trailers or user-created videos are accessible via its Internet portal.

YouTube's operating company is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

Each time you visit a page on our website that incorporates a YouTube component (YouTube video), the respective YouTube component will automatically cause your internet browser to download an image of the corresponding YouTube component from YouTube. You can find further information on YouTube at  https://policies.google.com/privacy?hl=en. As part of this technical process, YouTube and Google receive information on which specific sub-page of our website you visit.

If you are simultaneously logged into YouTube when accessing a sub-page of our website that contains a YouTube video, YouTube will detect which specific sub-page of our website is visited by the data subject. This data is collected by YouTube and Google and assigned to the individual YouTube account of the data subject.

If you are simultaneously logged into YouTube at the time of accessing our website, YouTube and Google always receive information, via the YouTube component, that the data subject has visited our website. This happens regardless of whether or not you click on a YouTube video. If you do not wish this data to be transmitted to YouTube and Google in this way, you can prevent this by first logging out of your YouTube account before accessing our website


Our website contains links to the external social network Facebook. This website is operated exclusively by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The said links are indicated by the Facebook logo or a "Like" button (no Facebook plug-ins are used) integrated into our website.

When you visit our website, this does not automatically activate functions and data transfers to Facebook. Only by clicking on the links the Facebook plugins are activated, so that your browser establishes a direct connection with Facebook servers. If you follow the links while being simultaneously logged into Facebook with your user account there, the information that you have visited our website will be sent to Facebook. Facebook can then assign your visit to the website to your account. This information is transmitted to Facebook and stored there. To prevent this, you must first log out of your Facebook account before clicking on the link.

You can find further information on the purpose and scope of data collection by Facebook, as well as the further processing and use of your data there, and on your rights in this regard and setting options for protecting your privacy, in Facebook's Privacy Policy (https://www.facebook.com/privacy/explanation).

Zentralinstitut für Seelische Gesundheit (ZI) - https://www.zi-mannheim.de